Tickets purchased online are non-refundable, except in the event of cancellation by the POP Museum.
The payment is processed securely by Global Payments.
Please check the date, time and ticket type before finalizing your purchase.
Tickets must be presented at the entrance (digital or printed version).
Visitors must arrive on time (prison tour and event); lateness or absences do not entitle them to any refund.
Special events (evenings, shows, themed activities) have limited capacity, with specific conditions (age, fixed schedule, etc.).
The POP Museum reserves the right to modify or cancel an activity; in this case, a postponement or a refund may be offered.
Compliance with safety and driving rules is mandatory at all times.

Frequently Asked Questions (FAQ)